Short: Great communication, as described, very well packaged, impossible to find OEM S2000 hardtop. Overall very happy with the purchase.
These things are impossible to find so I was very happy to hear back via email that they had a black one in stock. As it says in the description, these are no longer found pristine brand new. The one I received was fully functional but did have some expected used marks on it. All rubber seals, lining, original rear window, front latches, were in good condition/working. The top was VERY well packaged. Packaged in tons of bubble wrap layer, cardboard box layer, more cardboard pieces layer, and lastly inside a large wooden crate to fit everything. You could probably toss the crate off a 4 story building and end up with no damage to the top. Throughout the buying and shipping process there was great communication back and forth answering all of my questions.
Shoot em an email if you got questions. They'll answer.