Hello Damien,

To clarify, the bearings within this kit are in fact different styles. The lower and upper casing bearing are not the same, by design. This is an OEM part solution for installing a C-series Helical LSD, into an S54, which was not a factory option. As such, the bearings are a retrofit pairing. The photos requested were simply to establish what may have gone wrong in the shipment. This is the only way to confirm the parts. It is always possible that the part can be incorrect, or that the part is being installed incorrectly. We are troubleshooting to remove the latter option, before returning.

We do understand this could happen, however your response was to re-post a general customer service email, while alleging things about the business, not only outside of the scope of your order, but also wholly untrue. Even with a return label provided to you at no cost, to date, this has not been shipped or returned after one week. Instead, we continue to receive provoking emails from you, which does strike as odd.

Still withstanding, our solution to you is to retrieve the order and inspect for error. If one is found, we will kindly remedy and re-send the order. We appreciate your understanding.